Terms and Conditions

Learnloopz Technologies Private Limited

Website: www.learnloopz.com

Last Updated / Effective Date: 8 September 2026

These Terms and Conditions (“Terms”) constitute a legally binding agreement between you and Learnloopz Technologies Private Limited (“Learnloopz”, “the Company”, “we”, “us”, or “our”), governing your access to and use of the website www.learnloopz.com, the student and teacher panels, and any mobile application we may launch in the future (collectively, the “Platform”).

By creating an account, or otherwise accessing or using the Platform, you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Notice, which is incorporated into these Terms by reference. If you do not agree, you must not access or use the Platform.

1. Definitions

Platform	The Learnloopz website, student panel, teacher panel, and any mobile application, together with all features offered through them.
User / You	Any person aged 18 years or older who accesses, registers, or uses the Platform. Where the Platform is accessed or utilized by a student under the age of 18 (a Minor), “User” or “You” refers exclusively to the parent or legal guardian who authorizes the account, accepts these Terms, and assumes full legal responsibility for the Minor’s use of the Platform.
Student	A User who registers on the Platform as a learner, typically enrolled in Class 6 or above.
Teacher	A User who registers on the Platform to host quizzes, create content, and view results of participating Students.
Battle / Quiz Battle	A timed, competitive quiz session in which Users compete for scores and leaderboard rank.
Room Code	A unique code generated for a Battle, shared by its host to allow other Users to join.
Content	All questions, explanations, quizzes, text, graphics, logos, and other material made available on the Platform, whether created by Learnloopz or uploaded by Users.
Premium Subscription	A paid subscription plan offered on the Platform that unlocks additional features, as described at the point of purchase.

2. Eligibility, Age, and Parental Consent

The Platform is designed for educational use. You must hold a valid Google (Gmail) account to register.

For Adult Users: If you are 18 years of age or older, by creating an account, you represent that you have the legal capacity to enter into a binding contract under the Indian Contract Act, 1872.
For Minors (Under 18 Years of Age): If the end-user is under 18 years of age (a "Minor"), they may not independently enter into these Terms. The account must be registered and authorized by the Minor’s parent or legal guardian and shall hold a valid (Google) G mail account.
If you are a parent or legal guardian permitting a Minor to access the Platform, you acknowledge and agree that:

You are the "User" entering into these Terms on behalf of the Minor;
You grant verifiable consent for the Minor to use the Platform in accordance with our Privacy Notice;
You assume full financial and legal responsibility for the Minor's conduct, including liability for any Premium Subscription purchases and the indemnification obligations set forth in Section 15; and
You are responsible for supervising the Minor’s use of the Platform and ensuring their compliance with the Fair Play Policy.

By using the Platform, you represent that all information you provide during registration is accurate and that you have the legal capacity (directly, or through your parent/guardian as described above) to be bound by these Terms.

Withdrawal of Consent and Grievances: A parent or legal guardian retains the absolute right to withdraw consent, request the deletion of the Minor's data, or raise any grievances at any time. To exercise these rights, the parent or legal guardian may write directly to our Grievance Officer at learnloopzsupport@gmail.com from their registered email address.

Learnloopz expressly prohibits independent registration by Minors. If we become aware that an account has been created by a Minor without the binding authorization of a parent or legal guardian, we reserve the right to immediately suspend or terminate the account

3. Account Registration and Security

Accounts are created individually using the account holder's own Google Sign-In. Learnloopz does not currently support bulk or institute-level account creation; schools and institutes cannot create or manage accounts on behalf of students.
You must provide accurate, current, and complete information when creating your account and must promptly update it if it changes.
You are responsible for maintaining the confidentiality of your account and for all activity that occurs under it. You must notify us immediately at learnloopzsupport@gmail.com if you become aware of any unauthorised use of your account or any other breach of security.
You may hold only one account on the Platform, in your own name. Creating multiple accounts to gain an unfair advantage is a violation of the Fair Play Policy in Section 6 and we hold absolute right to suspend your account if any such violation is detected on your profile.

4. Nature of the Services

Learnloopz is a quiz-battle learning platform. Depending on your account type, you may:

As a Student: choose a subject or topic, join Battles created by teachers or other students using a Room Code, compete in real time, view your results and mistake analysis, and track your progress, streaks, and achievements;
As a Teacher: create quizzes, set difficulty levels, host live Battle rooms, share Room Codes, monitor performance in real time, and view detailed reports for the Students who participate in quizzes you host.

Learnloopz is an educational tool intended to support exam preparation. It does not guarantee any particular score, rank, or examination outcome.

5. Fair Play Policy

Learnloopz is built on fair competition. The following conduct is strictly prohibited and may result in warning, suspension, or termination of your account, at our sole discretion:

Using bots, scripts, or other automated tools to answer questions or otherwise interact with the Platform;
Colluding with other Users to manipulate scores, ranks, or leaderboard positions;
Creating or using multiple accounts to gain an unfair advantage;
Sharing answers or solutions with other participants during a live Battle;
Impersonating another person, or a teacher/institute you are not authorised to represent; and
Attempting to interfere with, disrupt, or gain unauthorised access to the Platform, its servers, or other Users' accounts.

Where we suspect a violation, we may investigate, suspend the account pending review, and adjust or remove scores or ranks obtained through the violation. You may appeal any such action by writing to learnloopzsupport@gmail.com.

6. Content and Intellectual Property

Our content

All Content made available on the Platform — including questions, explanations, quiz banks, the Learnloopz name and logo, and the design and software underlying the Platform — is owned by Learnloopz or licensed to us, and is protected by applicable intellectual property laws. Subject to your compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable licence to access and use the Platform for your own non-commercial educational purposes.

You may not copy, modify, distribute, sell, reverse-engineer, or create derivative works from our Content or software, or remove any proprietary notices, except as expressly permitted by us in writing.

Content you submit

If you are a Teacher, any quizzes, questions, explanations, or other material you create and upload to the Platform (“User Content”) remains your intellectual property, or that of your school or institute. By uploading User Content, you grant Learnloopz a worldwide, royalty-free, non-exclusive licence to host, store, reproduce, display, and make available such User Content for the purpose of operating, maintaining, and promoting the Platform. You represent that you own or have the necessary rights to the User Content you upload, and that it does not infringe any third party's rights.

If you submit a profile photo, feedback, review, or message through the Platform, you grant us a similar licence to use it for operating the Platform and, in the case of feedback, to improve our services, without any obligation to compensate you.

Feedback

Any suggestions, ideas, or feedback you send us about the Platform may be used by Learnloopz without restriction or compensation to you.

7. Premium Subscription and Payments

Learnloopz offers an optional Premium Subscription that unlocks additional features, as described on the Platform at the time of purchase.
Premium Subscriptions are billed on the cycle selected at checkout (e.g. monthly) and automatically renew at the end of each billing period unless cancelled beforehand through your account settings.
Payments are processed by our third-party payment gateway partner, currently Razorpay. Learnloopz does not itself collect or store your full card, UPI, or bank account details; these are handled directly by our payment gateway in accordance with its own terms and applicable RBI guidelines.
You may cancel your Premium Subscription at any time through your account settings; cancellation will take effect at the end of the then-current billing period, and you will retain access to Premium features until that date.
Refunds and cancellations are governed by our separate Refund and Cancellation Policy, available at (Insert Link), which forms part of these Terms. To request a refund, write to learnloopzsupport@gmail.com with your account and payment details.
We may change Premium Subscription pricing or features from time to time. Any change will apply prospectively and, where required, we will notify you before it takes effect on your next renewal.

8. Live Tutoring and Communication Features

Our Live Tutoring feature allows a Teacher and the Students in that session to communicate as a group. The Platform does not currently offer one-to-one chat between Students. You agree to use any chat or communication feature respectfully and in accordance with the Fair Play Policy and Acceptable Use rules in these Terms; Learnloopz may monitor, remove, or restrict access to communications that violate these Terms.

9. Camera, Microphone, and Proctoring Features

Certain assessments on the Platform may request access to your device's camera and/or microphone for monitoring or proctoring purposes. You will be asked for permission before any such access is enabled, and you may decline, though this may limit your ability to take part in that specific assessment. Any information captured through these features is handled as described in our Privacy Notice.

10. Acceptable Use

In addition to the Fair Play Policy, you agree not to:

Use the Platform for any unlawful purpose or in violation of any applicable law;
Upload or transmit any content that is defamatory, obscene, harassing, hateful, or otherwise objectionable, or that infringes any third party's rights;
Attempt to gain unauthorised access to any part of the Platform, other User accounts, or our systems and networks;
Introduce viruses, malware, or other harmful code to the Platform;
Scrape, harvest, or collect data about other Users, including through automated means; or
Use the Platform to advertise, solicit, or sell products or services not offered by Learnloopz, without our prior written consent.

11. Third-Party Services

The Platform relies on and integrates with certain third-party services, including Google (for account sign-in), Razorpay (for payment processing), and Hostinger (for cloud hosting). Your use of these services through the Platform may also be subject to their own terms and privacy policies. We are not responsible for the acts, omissions, or availability of these third-party service providers, though we take reasonable care in selecting them.

12. Privacy

Our collection, use, and disclosure of your personal information is described in our Privacy Notice, available at (INSERT LINK), which forms part of these Terms. Please review it carefully before using the Platform.

13. Disclaimers

The Platform and all Content are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement, to the maximum extent permitted by applicable law.

Learnloopz is an educational and practice tool. We do not guarantee that use of the Platform will result in any particular examination score, rank, or admission outcome, and we do not guarantee that the Platform will be uninterrupted, error-free, or secure at all times.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Learnloopz, its officers, directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, goodwill, or examination outcomes, arising out of or relating to your use of, or inability to use, the Platform, whether based on contract, tort, or any other legal theory, even if we have been advised of the possibility of such damages.

Where liability cannot be excluded under applicable Indian law, our aggregate liability to you for any claim arising out of or relating to these Terms or the Platform shall not exceed the amount, if any, paid by you to Learnloopz for the Premium Subscription in the 3 months preceding the event giving rise to the claim.

15. Indemnification

You agree to indemnify and hold harmless Learnloopz, its officers, directors, employees, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with your use of the Platform, your User Content, your violation of these Terms, or your violation of any rights of a third party. Where the Platform is accessed by a Minor, the parent or legal guardian (acting as the registered User) assumes the full and direct obligation to indemnify the Company for any claims, liabilities, damages, or expenses arising from the Minor's use of the Platform or violation of these Terms.

16. Suspension and Termination

You may stop using the Platform and request deletion of your account at any time by writing to learnloopzsupport@gmail.com.
We may suspend or terminate your access to the Platform, with or without notice, if we reasonably believe you have violated these Terms, engaged in conduct prohibited under the Fair Play Policy or Acceptable Use rules, or if required to do so by law.
On termination, your right to use the Platform ends immediately; provisions of these Terms that by their nature should survive termination (including Sections 6, 14, 15, and 19) will continue to apply.

17. Grievance Redressal

If you have any complaint or concern regarding these Terms or your use of the Platform, please contact our Grievance Officer:

Name	Syed Sarfaraz Ahmed
Designation	Founder, Learnloopz Technologies Private Limited
Email	learnloopzsupport@gmail.com

We will acknowledge and address grievances within the timelines required under applicable Indian law.

18. Modifications to these Terms

We may revise these Terms from time to time to reflect changes in our services, features, or applicable law. The updated Terms will be posted on this page with a revised “Last Updated” date, and material changes will, where practicable, be notified to you in advance through the Platform. Your continued use of the Platform after such changes take effect constitutes your acceptance of the updated Terms.

19. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of India.

Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall first be referred to good-faith negotiation between the parties. If not resolved within 30 days, the dispute shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996, by a sole arbitrator appointed by mutual agreement of the parties. The seat and venue of arbitration shall be New Delhi, India, and the arbitration proceedings shall be conducted in English.

Subject to the above, the courts at New Delhi, India shall have exclusive jurisdiction over any matter.

20. Miscellaneous

Entire agreement: these Terms, together with our Privacy Notice, constitute the entire agreement between you and Learnloopz regarding your use of the Platform, and supersede any prior agreements on the subject.
Severability: if any provision of these Terms is held invalid or unenforceable, the remaining provisions will continue in full force and effect.
No waiver: our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision.
Assignment: you may not assign or transfer your rights or obligations under these Terms without our prior written consent; we may assign these Terms in connection with a merger, acquisition, or sale of assets.
Force majeure: we shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including natural disasters, internet or power outages, or governmental action.
Notices: any notice to Learnloopz under these Terms should be sent to learnloopzsupport@gmail.com; we may provide notices to you via the email address or phone number associated with your account.

21. Contact Us

If you have any questions about these Terms, please contact us at:

Company	Learnloopz Technologies Private Limited
Email	learnloopzsupport@gmail.com
Phone	9540311466
Website	www.learnloopz.com